EXTRACT OF TERMS & CONDITIONS
Funtonics Inflight Catering uses fresh products of the day and guarantees
an excellent service. Therefore, all orders need to be mailed one day in advance,
before 4.00 pm Orders shall be mailed to the attention of Funtonics and shall
only be considered final reservations if mailed back by Funtonics for acceptance.
Any adjustments shall be notified by mail and will only be final if mailed back
by Funtonics for acceptance. Funtonics is obviously also standby for orders placed
after 4.00 pm provided a surcharge is paid to cover any costs incurred for the
last-minute purchase of fresh products.
Funtonics undertakes to centralise the deliveries
whenever possible to avoid additional delivery costs. On weekdays the transport
to Antwerp Airport will be charged at EUR 17.50/trip. On Saturdays, Sundays and
holidays the transport to Antwerp airport will be charged at EUR 25.00/trip For
deliveries before or at 6.00 am a EUR 25.00/trip surcharge applies. For deliveries
between 21.00 pm and 6.00 am a EUR 100.00/trip surcharge applies. Please contact
us for delivery fees to other airports.
In the case of partial or full cancellation,
for any reason (including cancelled flights), a cancellation fee will be charged
depending on the time of the cancellation and the content of the order.The following
rules will be applied: For any order cancelled more than 12 hours prior to requested
delivery time, the amount payable will be equal to 30% of the registered order.
For any order cancelled more than 6 hours and less than 12 hours prior to requested
delivery time, the amount payable will be equal to 50% of the registered order.
Any order cancelled less than 6 hours prior to requested delivery time will be
fully charged. All cancellations must be made in mailing to Funtonics Catering.
Cancellations by telephone will not be accepted. Any purchases made for the specific
request of a client will be charged.
Delivery Delays Claims
Funtonics Inflight Catering will not be held
responsible for any delay due to any reason beyond the company’s control such
as, for example, official traffic restrictions, breakdowns, traffic jams, accidents,
poor weather conditions, strikes, war, etc. Any claim must be filled within 24
hours from delivery of the order. Any claim or complaint relating to an invoice
must be sent by email or letter within eight days from the invoice date.
Funtonics Inflight Catering will not be responsible
for non-performance or suspension of its obligation, in whole or in part, as a
result, directly or indirectly, of any strike, fire, flood, inability to obtain
material, traffic jam, accident, breakdown, war, insurrection, riot, bad weather
conditions, government act or regulation, or any other cause (whatever it is a
natural disaster or not). In the event of cancellation by Private Catering, any
sum that may have already been paid by the customer will be refunded.
Any disputes shall be governed only by the
Commercial Court of Antwerp, Belgium.
Contact Funtonics Inflight Catering
André Bakelmans - Aparecida M Da Silva
Bareelstraat 62 - 2500 Lier
Diksmuidelaan 206 - 2600 Berchem
Tel: 0032 (0)3 337 93 03
Mobile: 0032 (0)497 101 826
Ondernemingsnr. 0893.646.350 .