EXTRACT OF TERMS & CONDITIONS

Catering Orders
Funtonics Inflight Catering uses fresh products of the day and guarantees an excellent service. Therefore, all orders need to be mailed one day in advance, before 4.00 pm Orders shall be mailed to the attention of Funtonics and shall only be considered final reservations if mailed back by Funtonics for acceptance. Any adjustments shall be notified by mail and will only be final if mailed back by Funtonics for acceptance. Funtonics is obviously also standby for orders placed after 4.00 pm provided a surcharge is paid to cover any costs incurred for the last-minute purchase of fresh products.

Delivery Fees
Funtonics undertakes to centralise the deliveries whenever possible to avoid additional delivery costs. On weekdays the transport to Antwerp Airport will be charged at EUR 17.50/trip. On Saturdays, Sundays and holidays the transport to Antwerp airport will be charged at EUR 25.00/trip For deliveries before or at 6.00 am a EUR 25.00/trip surcharge applies. For deliveries between 21.00 pm and 6.00 am a EUR 100.00/trip surcharge applies. Please contact us for delivery fees to other airports.

Cancellation Fees
In the case of partial or full cancellation, for any reason (including cancelled flights), a cancellation fee will be charged depending on the time of the cancellation and the content of the order.The following rules will be applied: For any order cancelled more than 12 hours prior to requested delivery time, the amount payable will be equal to 30% of the registered order. For any order cancelled more than 6 hours and less than 12 hours prior to requested delivery time, the amount payable will be equal to 50% of the registered order. Any order cancelled less than 6 hours prior to requested delivery time will be fully charged. All cancellations must be made in mailing to Funtonics Catering. Cancellations by telephone will not be accepted. Any purchases made for the specific request of a client will be charged.

Delivery Delays Claims
Funtonics Inflight Catering will not be held responsible for any delay due to any reason beyond the company’s control such as, for example, official traffic restrictions, breakdowns, traffic jams, accidents, poor weather conditions, strikes, war, etc. Any claim must be filled within 24 hours from delivery of the order. Any claim or complaint relating to an invoice must be sent by email or letter within eight days from the invoice date.

Force Majeur
Funtonics Inflight Catering will not be responsible for non-performance or suspension of its obligation, in whole or in part, as a result, directly or indirectly, of any strike, fire, flood, inability to obtain material, traffic jam, accident, breakdown, war, insurrection, riot, bad weather conditions, government act or regulation, or any other cause (whatever it is a natural disaster or not). In the event of cancellation by Private Catering, any sum that may have already been paid by the customer will be refunded.

Arbitration
Any disputes shall be governed only by the Commercial Court of Antwerp, Belgium.

Contact Funtonics Inflight Catering
André Bakelmans - Aparecida M Da Silva
Bareelstraat 62 - 2500 Lier
Diksmuidelaan 206 - 2600 Berchem
Email: info@funtonics.be
Tel: 0032 (0)3 337 93 03
Mobile: 0032 (0)497 101 826
Ondernemingsnr. 0893.646.350 .